Help Center

Common Questions


How much is shipping?

How fast is shipping?

Damaged goods

Missing item


What is curing?

Is everything vegetarian?

Does it have glitter (micro-plastics)?

Can I {please} eat it!?

Can I open wax bars before curing?

How do I remove wax from my warmer?

What's the best way to store everything?

Can my kids use these?


What is the Crumble Family?

What is Love-Stream TV?

How do I sign up for emails?

Refunds & Exchanges

My goodies broke in the mail!

I don't love something

Can I swap something?

Other Questions

What's a "Restock"?

Who's this Brandon Love person?

Is there a physical shop?

Can I wholesale?

Can I get a free sample before I buy?

CrumBucks Rewards Program

What's CrumBucks?

Do CrumBucks expire?

I didn't get rewarded for my birthday!

Can I gift my CrumBucks to someone else?